Shipping Policy

Shipping Rules

• Most of our orders start production within 24 hours of receiving payment, and ship within 1-2 business days after production is completed.

• We are not guaranteed for the shipping transition time. The estimated delivery time will be provided by the shipping carrier, the ETA may vary due to the weather or special situation.

• Tracking numbers will be sent to the customers once we shipped out the package.

• We do not offer local pickup.

• We are not responsible for the package was sent to the wrong address due to the customer provided the incorrect shipping address when place the order. Please notify us as soon as possible of any errors in your shipping address. Once we ship out the package, we are not able to retrieve, redirect, or otherwise interfere with the shipment to its destination. 

• We are not responsible for items that are not insured or that have tracking numbers that fail to update to a delivered status, for any reason, including shipping carrier’s system errors. We will not issue refunds or be held liable for lost, stolen, or confiscated items. NO EXCEPTIONS.